[Close] 

Business Development Manager / Internet Sales Manager

Business Development Manager / Internet Sales Manager
Every employee with the Feldman Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. We now have 8 dealerships operating all across Michigan. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Come join our team!
Core Values
1.   Honesty and Integrity
2.   Respectful
3.   Fanatical attention to detail
4.   Team Player
5.   Fun & Enthusiastic
Benefits

Medical, Dental, Vision Insurance

Life Insurance and AD&D

401k

Critical Illness Insurance

Accident Insurance

Short and Long Term Disability
 
Responsibilities

Manage a team of employees in the internet sales department

Create follow-up reports and establish plan to maximize opportunity conversion

Answer customer calls and establish follows-up with sales appointments

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

Provide customers with initial product information & direct them to the appropriate dealership resources

Present initial financing options based on customer needs

Follow up with leads that are not ready to make an appointment or no-show

Participate in team & process development sessions €“ keeping positive relationships with teammates, sales teams and dealership management

Utilize CRM tracking system daily
Qualifications

At least one previous role based on strong customer service experience

Team player attitude

Prompt and courteous

Enthusiastic personality

Must have strong computer skills

Willing to submit to a pre-employment background check & drug screen

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.