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Planned Maintenance Residual Sales Administrator 15-005-

Company Name:
Cummins Bridgeway, LLC
Responsible for supporting Field Service personnel in quotation of additional service opportunities found during the completion of Planned Maintenance Service and communicating to customer.
Responsibilities:
Work closely with Service Supervisors, Parts Professionals and Technicians to validate quote for customer.
Review all upcoming Planned Maintenance work orders for any open recommended repair quotes from prior Planned Maintenance Service event.
Convert accepted quotes to work orders and notify appropriate Service Manager.
Review established maintenance guidelines to ensure customer has been notified and/or quoted for recommended maintenance intervals on equipment.
Follow up with customer on all residual repair quotes within 7, 30, and 180 days of original quotation.
Maintain records of all quotations requiring follow up.
Document accepted and rejected quotes, providing detailed explanation.
Receive and review fluid analysis results and work with appropriate technical resource in order to provide customer quotation based on recommended actions.
Input site survey data into BMS.

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