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Level 1 Service Technician 15-0032

Company Name:
Cummins Bridgeway, LLC
Maintain, repair, and troubleshoot all makes of non-vehicle engines (diesel, gasoline, gaseous), AC/DC generators, electrical/electronic controls, automatic transfer switches, paralleling switchgear, generator networks, and related components of the generator system (batteries, battery charger, fuel system, cooling systems, etc.)
Responsibilities:
Field installation, repair and maintenance of Industrial (6kw and above) Power Generation Systems.
Maintain truck stock inventory.
Timely completion of all work order related paperwork.
Communicate with supervisor and/or customer in a professional manner.
Provide quotations for follow-up repairs.
Schedule and organize repairs, procure necessary parts and materials.
Assist other Technicians in troubleshooting.
Maintain good customer relations.
Research for repair parts and procedures dealing with other manufacturers equipment.
Consult manufacturer on undocumented repair issues and new product issues/problems.
Provide training/orientation to customers regarding power systems.
Perform preventive maintenance service.
Education/Experience:
High school diploma or equivalent.
Two year or four year college or trade school diploma (Diesel Engines, Electrical, Mechanic and/or Power Generation.
3-5 years apprentice/journeyman program.
Cummins Power Generation training.
Experience in Power Generation Field Service.
Qualifications:
Working knowledge of electricity and power generation.
Logic and troubleshooting skills.
Reading and interpretation of blue prints, schematics, and power-line diagrams.
Familiar with and working knowledge of low and medium voltage systems.
Working knowledge of AC & DC motors.
Knowledge of National Electric Code and OSHA regulations.
Thoroughly familiar with Electrical Safety Standards.
Transfer switchgear knowledge.
Natural gas and diesel engine mechanical background.
Understanding of resistance load banks and related testing.
CDL preferred, with clean driving record, per company policy.
Skills and Abilities:
Excellent written and verbal communication skills.
Able to function effectively, and efficiently, without constant supervision.
Proficient with computer skills: Microsoft Windows, Adobe, mapping software (including GPS).
Ability to use Quick Serve Online.
Absolute commitment to Awesome Customer Service.
Able to effectively manage time and activities.
Proficient use of multimeter, ammeter, megometer, refractometer.
Troubleshooting skills.
Neat physical appearance.
Towing, backup up of various size trailers.

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